Cancellations of appointments


Cancellation of your appointment 12-24 hours prior to the scheduled time means that you agree to pay a cancellation fee of £50%. If cancellation occurs within less than 12 hours  of your appointment time payment would be requested in full. We reserve the right to invoice you for this amount and expect payment to be made within 14 days, either by direct transfer or at the next appointment.

Telephone/video appointments incur the same charges.























BACP Registered - Heart 2 Hart - Professional counselling and talking therapy service in Wales

Heart 2 Hart Solutions Ltd.

Practising from:

Cyncoed Medical Centre,
Dartington Drive,
CF23 8SQ

Tel: 07903 457245

This email address is being protected from spambots. You need JavaScript enabled to view it.

Counselling and Emotional Support | In a one-to-one setting | In a group environment | For patients & healthcare professionals